What To Expect
The Highest Level of Service Possible
Some people ask us “Why hire a billing service?” To put it plainly: Because we get it right the first time!
While we respect providers who attempt to manage it all on their own, or practices with employees who handle billing (on top of a plethora of other responsibilities), we can confidently say that our focus and expertise allow us to do it better. Here’s what providers know and expect from Ponderosa Billing Service.
Expert Knowledge
It’s one thing to have strong processes and systems in place. It’s another to stay on top of evolving insurance legislation and respond to them without creating new obstacles for patients and your revenue cycle.
After adapting to changes in the insurance space for nearly three decades, we’ve seen it all, and by working with providers in six different states we’re equipped to take on any curveball the industry decides to throw at you.
Team-Based Support
Our clients work shoulder to shoulder with a point person who specializes in their area of practice (be it medical, mental, or ABA) and the exact types of insurance they accept.
But more importantly, we cross-train and build our expertise together. It’s how we keep up with the ever-changing, complex world of medical billing! There’s always someone available to help with your questions—nine hours a day, five days a week.
More Time For Your Patients
Exceeding expectations is the key to your patients’ hearts and growing a successful practice. We get that. In fact, it’s one of the guiding principles we’ve built Ponderosa Billing Service and the business of more than 120 practices on.
We save our providers an average of 5-10 hours per week—and that doesn’t even include the time they save on research, navigating the credentialing process, or following up on denials. They’re able to focus on quality of care and the sustainable growth of their practices.